A warm welcome to new franchisees – Helen and Louise!

Welcome to Helen Lamb & Louise Edwards who recently completed their business training with us. They braved the recent rain, ice and snow to visit Barking Mad HQ for their week long business training.
Helen is launching her green field business in the Wirral and Louise is also launching her green field business in Watford & NW London.

Zoom Profile Photo Jan 2016
Helen lives in Oxton village with her gorgeous Dalmation Ellie and husband John. Helen previously owned a hairdressing salon in Wallasey Village,  and then went on to manage her husband’s Dental Practice for 20 years – a far cry from arranging bespoke dog holidays – she must be Barking Mad!

One of Helen’s friends recently started a Barking Mad franchise in the South Lakes, and Helen was so impressed with the business model and the support the franchisor offered. Once she found out her local area was available to purchase she jumped at the chance – and the rest, as they say is history!

You can visit Helen’s webpage to make a booking or if you would like more information about becoming a host family.

Zoom Profile Photo Jan 2016

Louise lives in Mill Hill, North West London with her sweet rescue pup, Ellie. She previously worked for large corporations in the sales, customer service strategy and business & process improvement sectors – a different pace from organising dog holidays!

Louise says “Barking Mad enables me to utilise the many organisational and customer experience skills I have gained over the years, whilst fulfilling my dream of working with and for dogs.”

“My focus is now on ensuring my customers have complete peace of mind when they are away from their dogs, and of course ensuring that the dogs have a fabulous time with one of my wonderful host families, who’ll provide a safe, stress-free and enjoyable experience for them” says Louise. You can contact Louise direct here to book your dog’s holiday or to find out about joining our wonderful network of host families.

Founder of Barking Mad, Lee Dancy developed the flourishing enterprise from an idea which was originally conceived out of sheer frustration when she failed to find suitable care for her own dog. Amazingly, some pet owners simply did not go away if it meant leaving their pets behind and recognising a definite niche in the market, and expanded the service from her base in Lancashire.

With heavy emphasis on professionalism and high standards, Barking Mad arranges accommodation for dogs in a genuinely caring environment with select host families, where their existing feeding and exercise routines are maintained.   The outstanding success of the venture is due not only to the pets being extremely well cared for, but also because they are suitably matched with a host family whose environment is similar to their own. Many hosts are retired dog lovers who, having owned pets all their lives, do not wish to commit again to the full time responsibility of owning their own dog but miss the companionship. In line with the ambition to exceed expectations, Barking Mad operates a customer satisfaction and referral programme that enables them to carefully monitor the service they provide, whilst increasing their client base.

If you would like to enquire about using the Barking Mad service for your pet, or if you’re interested in becoming a host, please don’t hesitate to contact us.

Please welcome Helen & Louise to the Barking Mad family, by contacting them to enquire about our service or being a host family.  Email them on helen.lamb@barkingmad.uk.com and louise.edwards@barkingmad.uk.com


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